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Latest Updates
This Support Center no longer in operations
Posted by Cesar Rodriguez on 24 November 2020 10:47 AM

Our Support system has changed:

If you are a Vitality Vacations. Fairways, or Club Cranberry Timeshare Member please direct all future emails to

If you are a Fractional Residence Owner please direct all future emails to

If you are inquiring about your Timeshare loan please email

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Migration Complete
Posted by Cesar Rodriguez on 10 January 2017 10:24 AM
We Apologize for the momentary disruption of the service.

We have moved to a new and more powerful server to provide more stability and faster service.

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Upgrade Complete
Posted by Cesar Rodriguez on 24 July 2015 10:27 PM

The support centre has been updated to the latest version.


We apologize for any inconvenience caused by the downtime.




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Welcome to the NEW Member Support Centre!
Posted by Cesar Rodriguez on 25 January 2014 02:31 PM

Welcome to the Membership Support Center.

To serve you better we have created a powerful new Support System for members to make reservation requests, deposit requests, and get the help you need. 

* If you had provided an email when you became a member please use the "Lost Password" link to generate your new password.  * 

If you do not have an email address on file, or are unsure which email address you used, or any other login questions, please email us directly at to get started (Do not forget to email us your Contract details)

Thanks Very Much

Your Membership Services Team

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